Blog

Insights & Updates

Engineering deep dives, product updates, and thoughts on the future of AI customer support.

Product

Introducing RehXa: AI Customer Agents for Every Business

We built RehXa to solve a simple problem: businesses lose customers to unanswered questions. Here's how we're fixing it.

Alex ChenMar 20, 2026
Engineering

How We Reduced AI Response Time to Under 500ms

A deep dive into our inference pipeline optimization, from model selection to edge caching.

Sarah KimMar 18, 2026
AI

Reducing Hallucinations in Customer-Facing AI

When your AI talks to customers, accuracy isn't optional. Here's our approach to minimizing hallucinations.

James OkonkwoMar 15, 2026
Product

Multi-Language Support: 50+ Languages, Zero Configuration

How we built auto-detection and native response generation for over 50 languages.

James OkonkwoMar 12, 2026
Business

Why Small Businesses Need AI Customer Support in 2026

73% of customer inquiries happen outside business hours. AI bridges the gap between closing time and customer needs.

Maria SantosMar 10, 2026
Security

Our Approach to Data Privacy and Security

How we handle your business data: encryption, compliance, and why we'll never share your data.

Sarah KimMar 8, 2026